INTY Academy

This type of communication takes place from superiors to subordinates in a chain of command. Managers use it to convey work related information. However, in addition to being used as a tool to maintain discipline, give direction, etc. thus type of communication, if used properly, can manifest as:

An idea
To encourage
To explain changes
To gratulate, etc.

On the other hand, if not handled correctly it can lead to:

Interactive problems
Lack of motivation
Distortion of information
Slow feedback
Finally, work morale falls.

We can help you avoid the traps and provide you with tools that will boost your employees morale.